Networking

Wireless network installation and upgrades

Our experience with wireless implementations enables us to thoroughly evaluate and design wireless solutions for varied environments. Our process involves an initial site survey and an analysis of existing network infrastructure and requirements. We’re able to support guest networks and leverage RADIUS where applicable, as well as deploy outdoor bridged or meshed networks to expand existing coverage zones.

Network upgrades

For any IT system, the network itself is a critical component. We can assist with the implementation of network cabling, patch panels, layer-2 and layer-3 switches with PoE support, as well as high-capacity aggregated links for applications requiring high throughput.

We also have licensed data and electrical contractors available for office fit outs or expansions.

Contact us to discuss your networking requirements.

VoIP implementations

In the modern office and for distributed workers, VoIP is quickly becoming the industry standard for voice communications. By consolidating voice and data on the same physical network, implementation and ongoing maintenance costs are significantly reduced. This also allows for the flexible deployment of handsets in any area of the network where data is available.

We deploy 3CX as a hosted service (on AWS) or on-site and can implement integration with Microsoft 365 and CRMs to provide sharing of contact and call information and recordings between the platforms. We’re also able to design interactive voice menus which trigger background automation if required. The 3CX web and smartphone apps included with all license tiers ensure clients are able to manage their calls from any location, even without a physical handset. To ensure a high standard of voice quality, QoS can be configured on the network to prioritise voice traffic over other data. With our existing carrier partnerships, we manage the full migration process and any ongoing interactions with the carriers to provide a single point-of-contact for our clients.

Contact us to discuss VoIP within your business.